Privacy Policy

Last updated: May 7, 2026

1. Introduction

Welcome to Vexon ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Vexon, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us and information collected automatically:

2.1 Personal Information

  • Account Data: Name, email address, phone number, and password when you create an account.
  • Profile Data: Profile picture, shipping addresses, and preferences you set in your account.
  • Order Data: Billing address, shipping address, payment details, and order history.
  • Communication Data: Messages sent through our support channels, product reviews, and newsletter preferences.

2.2 Automatically Collected Information

  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Usage Data: Pages viewed, time spent on pages, click patterns, and search queries on our site.
  • Location Data: Approximate location derived from your IP address to provide region-specific pricing and delivery estimates.
  • Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience and analyse site traffic.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment processing.
  • Create and manage your account, and provide customer support.
  • Send transactional emails (order confirmations, shipping updates, password resets).
  • Send marketing communications (with your consent), including newsletters, promotions, and new arrival notifications.
  • Personalise your shopping experience with product recommendations.
  • Improve our website, products, and services through analytics.
  • Detect, prevent, and address fraud and security issues.
  • Comply with legal obligations and enforce our terms.

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment processors, shipping partners, cloud hosting services, and email delivery platforms that help us operate our business.
  • Analytics Partners: Tools like Google Analytics to understand site usage patterns (anonymised where possible).
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure password hashing, and regular security audits.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Types of cookies we use:

  • Essential Cookies: Required for the website to function (e.g., authentication, cart persistence).
  • Analytics Cookies: Help us understand how visitors interact with our site.
  • Preference Cookies: Remember your settings like theme preference (dark/light mode).

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails or through your account settings.
  • Data Portability: Request your data in a machine-readable format.

To exercise any of these rights, please contact us at vexon@support.vexonfashion.shop.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

← Back to Home